ASK INSIGHT
cost- effective, inclusive, insightful
Do you know what people really think?
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We are the team to talk to when you want to understand community and stakeholder views or client experience.
We will work with you to develop and implement:
consultation and planning processes
organisational reviews
program and project evaluation
How will our insights help you?
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We combine our experience, knowhow and unique insights to go beneath the surface,
building capability and understanding outcomes.
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Our work informs your strategy, policy and evaluation, enabling you to make better decisions and deliver results.
ASK OUR CLIENTS
committed, flexible, reliable
"Ask Insight provided expert advice on complex stakeholder engagement and communication regarding the Rate Restructure Project including input into the content and design of the information and feedback packs; designing and facilitating the community information sessions; designing how information and feedback would be captured throughout the engagement and analysing and writing the final report. Throughout the project Ask Insight were committed to the project, were flexible, delivered on time and were a delighted to work with”
Simone Schwarz, Senior Project Manager
ASK CLIENTS
ACOSS
CBS (Tasmania)
Council for Intellectual Disability
Department of Social Services, Disability
Advocacy Section
Dundas And Area Neighbourhood Centre
Georges River Council
Homelessness Australia
Homelessness NSW
Inner West Council
insurance & Care NSW
Lifeline Australia
PDCN
People with Disability Australia
Plumtree
TBLA
WAVERLEY COUNCIL
Yfoundations
EVALUATION AND ORGANISATION REVIEW
How does our review process benefit you?
We undertake program and project reviews to help you understand your impact. We can provide an evidence base to help you make good decisions. We can also map processes to reveal any gaps between intended and actual, and help you apply learnings.
We provide tailored approaches to organisational reviews, engaging your team and stakeholders as well as offering an independent perspective. We can also turn insights into training plans and workshops building team strength and alignment.
ASK OUR TEAM
experienced, approachable, practical
Alison and Susan are senior consultants with over 40 years of experience between them in human services and a strong track record of projects with diverse stakeholders. They have worked extensively with a range of government and NGOs, and are known for their practical approach to the strategic challenges faced in community, aged care and disability services .
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In January 2019, they established Ask Insight to focus on consultation and engagement projects, project and program evaluation and organisational review. They have successfully used their combined expertise to help many organisations gain a deeper understanding of their stakeholder, community and client needs. They provide an evidence base for decision-making, which enables clients to engage with their teams and stakeholders, build team alignment, develop agility, strength and capability, and craft solutions.
ALISON PLANT
Director
Alison is a highly skilled facilitator, trainer and evaluator with over 20 years of experience in Australia and overseas. Prior to setting up Ask-Insight, Alison worked with niche Human Services firm, Westwood Spice for ten years as a senior consultant. Her areas of expertise are in the design, delivery and evaluation of activities.
From competency-based training to strategic planning and stakeholder consultations, Alison uses her extensive transferable skill set to provide clients with fresh, detailed and thorough stakeholder insights. Alison has facilitated multiple community meetings and is an accomplished designer of bespoke events and processes.
Memberships:
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International Association of Public Participation (Australasia)
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Australasian Evaluation Society
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Australian Institute of Training and Development.
SUSAN WARTH
Director
Susan has over 30 years’ experience in human services including key roles in government reform, disability service provision, and support for families and people with a disability. She has consulted to a wide range of government and non-government agencies across a diverse range of sectors.
She has extensive experience in program evaluation and survey design. She is skilled in facilitation and engagement with diverse audiences to understand issues, develop solutions, and build stakeholder capacity. She was a senior consultant with Westwood Spice from its inception in 2001 and a part-time community member of the NSW Guardianship Tribunal for eight years.
Memberships:
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Australasian Evaluation Society
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International Association of Public Participation (Australasia).
COMMUNITY CONSULTATION
What will you gain through stakeholder participation?
Stakeholder participation can help you understand views, identify similar or conflicting priorities and implement change. Our long
track record at all levels of government, and with not-for-profits, means we can design effective and inclusive processes and achieve genuine consultation.
ASK COMMUNITY AWARDS
collaboration, leadership, engagement
2020 Greater Sydney Planning Awards
Greater Sydney Commission
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COMMENDATION: Georges River LSPS - Georges River Council
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The community engagement program for the Georges River Local Strategic Planning Statement also demonstrated outstanding leadership and excellence in community collaboration. They embarked on the engagement process much earlier than most Councils thereby allowing residents ample time to consider the issues and respond meaningfully. Through extensive workshops in varying formats, including a suite of digital engagement practices, council reached a very high proportion of the LGA’s population and exemplified quality collaboration. Well done, Georges River.
STRATEGIC AND BUSINESS PLANNING
How do we create a shared vision and direction?
With years of experience across a wide range of organisations, Alison and Susan and their team have the capabilities and expertise to take your planning process to the next level. We also offer executive coaching and facilitation to support the implementation of your plans.
